Last updated: September 2025

​

Elevate Digital (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and store your information, and how we use cookies and similar technologies, in line with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. Who we are

Elevate Digital is a marketing agency based in the UK.
📧 Contact: hello@getelevate.co.uk

2. The data we collect

We may collect and process the following types of personal data:

• Name and contact details (such as email address, phone number, social media handle)

• Information you provide via forms, email, or enquiries

• Website usage data (cookies, IP address, browser type, analytics data)

• Business information you share with us in relation to our services

3. How we use your data

We use personal data to:

• Respond to your enquiries and provide our services

• Send updates or marketing communications (if you’ve opted in)

• Improve our website and services through analytics

• Comply with legal obligations

4. Lawful basis for processing

We rely on the following lawful bases to process your data:

• Consent – when you opt in to receive marketing or allow non-essential cookies

• Contract – when processing is necessary to deliver our services

• Legitimate interests – such as improving our website, understanding audience behaviour, or communicating with you in a business context

5. How long we keep your data

We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example, enquiry emails are typically retained for up to 12 months unless you become a client.

6. Sharing your data

We do not sell your personal information. We may share your data with trusted third-party service providers, such as:

• Website hosting and email platforms

• Analytics and advertising tools

• Payment processors (if applicable)

Some of these providers may be outside the UK/EEA (e.g. Google). Where this happens, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Restrict or object to certain processing

• Withdraw consent at any time (where processing is based on consent)

• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused (www.ico.org.uk)

8. Cookies & tracking technologies

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience and allow us to understand how our website is used.

Types of cookies we use

• Essential cookies – required for the basic operation of the site (cannot be switched off).

• Analytics cookies – help us understand how visitors use our website (e.g. Google Analytics).

• Marketing cookies – used for tracking across sites to deliver relevant advertising (e.g. TikTok Pixel, Facebook Pixel).

Managing cookies

When you first visit our website, you will see a cookie banner giving you the option to accept or reject non-essential cookies. You can also manage or delete cookies through your browser settings at any time.

9. Changes to this policy

We may update this Privacy & Cookies Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

10. Contact us

If you have any questions about this Privacy & Cookies Policy or how we handle your data, please contact us at:
📧 hello@getelevate.co.uk